This privacy statement (‘Statement’) tells you what personal data Aiguille collects from you, and how it is processed. Together with the Terms and Conditions, this Statement forms the legal framework between you and Aiguille.
First of all, this is Aiguille:
Peters Interim & Venture Development, trading as ‘Aiguille’
Herengracht 420, 1017 BZ Amsterdam, The Netherlands
+31 20 211 7984
https://aiguille.app info@aiguille.app
Chamber of Commerce (KvK) number: 93686625
We comply with the General Data Protection Regulation (GDPR), which means you can always request access, rectification, or deletion of your data. Questions? Reach out to our Data Protection Officer at dpo@aiguille.app. Here, you can also send your data requests or account deletion requests.
For data deletion and other data requests, please send an email to dpo@aiguille.app.
When you log in to the app with a federated Third Party account, we obtain the following personal information:
We may ask you to verify your Account and/or identity to prevent fake profiles.
If you want to know what information we stored about you, you can reach out to our data protection officer at dpo@aiguille.app.
We may collect information about the device used to access the App, such as the operating system, model, and language of the device.
During the use of the App, we collect data such as your location, your loaded maps, your connections, your visited or highlighted points of interest. We need this information to be able to offer you a functioning product. We also collect logs of errors and exceptions that may indicate errors, and of certain actions such as visited pages or clicked buttons. We do this to be able to resolve issues as quickly as possible and improve the service for all users. You can object to this collection (see section 4: Right to Object).
We may use cookies on our website. This is a small text file that is stored in the browser of your computer, tablet, or smartphone the first time you visit our website.
We may use the following cookies:
If you do not want cookies to be stored on your device, you can configure your internet browser to no longer store cookies. In addition, you can delete all information that has been stored via the settings of your browser. Please note that disabling cookies may cause our website to no longer function optimally.
Our goal is improve our user’s ski trip experience, both on their own and in a group. According to EU data protection law (GDPR), we must specify the legal basis for using your data for various purposes that contribute to this goal.
Below is an overview of the purposes for which we process personal data. This includes all data (sources) and their legal basis according to the legal processing grounds in Articles 6 and 9 of the GDPR (where Article 6 explains the grounds for (general) lawful data processing. Article 9 concerns the processing of special categories of personal data).
| Goal | Source of data | Lawful basis and exemptions | Explanation |
|---|---|---|---|
| To process and offer you our paid and unpaid services and features & To deliver and execute on the promised services | Data subject and third parties | Contractual Relationship & Public disclosure by data-subject | The data is necessary for providing our Service. |
| To verify your identity and to ensure the safety of our Users | Data subject | Legitimate interest explicit consent | To prevent any fraud and fake profiles. |
| To improve our services for you and other users | Data subject and the data perceived from your device | Legitimate interest | The data processing is used for improving and further developing the App and the Service. |
| Contact you with information about our service | Data subject and the functions inside the app | Legitimate interest | It is in our interest to be able to inform existing customers about our own products and services. |
| Enforce the local law and our General Terms and Terms of Use | Data subject, via the device and third parties | Legitimate interest & Legal obligation | To ensure our legal interest as best as possible, to protect our legal rights, and to protect our users from harm. |
When it comes to the processing of your data, you have certain rights under the GDPR. Below, your rights are explained:
Any request you have, can be addressed to our Data Protection Officer (dpo@aiguille.app). To prevent your data from falling into the wrong hands, we will ask you a number of verification questions after receiving your request. We aim to respond to your request as soon as possible, but in any case within four weeks.
We may use automated decision-making and profiling to suggest points of interest to you, based on your location and preferences.
Aiguille only has a need to share your personal data in the following cases:
We have no other needs for data sharing, and will not share your data with third parties for commercial purposes.
In case of data sharing requests by authorities, Aiguille will:
We understand that personal information and other data that you share with us can be sensitive. Therefore, we handle the storage and retention of your data carefully. We use Google Cloud Platform to make our service accessible worldwide. Your personal and preference data are securely stored in databases. It is important to note that Google does not have access to your data.
It is important to know that the processing of your data may take place outside the European Economic Area (EEA). By agreeing to our terms and using our app, you give consent as a user for the processing of your data outside the EEA. We ensure that appropriate measures are taken to protect your data, such as entering into contracts with our processors that comply with the requirements of European data protection legislation.
We do not retain your personal data longer than necessary for the purposes for which we collected your data. However, we are not responsible for lost information as a result of your decision to delete your account.
We will then delete your data as it is no longer necessary for the performance of the agreement. The retention period may differ per case, and we will only retain the data necessary to comply with our legal obligations.
To prevent abuse of our services, we may, at our discretion, retain certain information (anonymized) in certain situations, such as after a breach of our General Terms and Terms of Use, or other laws or regulations, even after your Account has been deleted. We may keep anonymised, untraceable data for statistical purposes.
Please note that after you have deleted data from your profile or Account, copies or (part of) your data may be available to others, to the extent that this data has been previously shared with them. For example, it is possible that other users have copied or stored certain personal data (for example, through a screenshot). This is beyond our control, and we therefore take no responsibility or liability for this.
Aiguille takes the protection of your data seriously and do everything we can to prevent abuse, loss, unauthorized access, disclosure, and unauthorized modification.
We have taken reasonable security measures to ensure this. If you still feel that your data is not well protected or if there are indications of abuse, please contact our Data Protection Officer.
Since your Account and personal data can be accessed via your mobile phone and the federated Third Party account you use to log in, it is important that you take appropriate measures to secure them. Let us know immediately if any of these has been compromised.
Please note that we cannot guarantee the security of your personal data during transmission to our servers. Therefore, we do not assume any responsibility or liability for breaches of security, damage to your device, or unauthorized use of your information.
We may revise this Statement from time to time. The most recent version can be found on our website: aiguille.app/privacy. We recommend that you consult this privacy and cookie statement regularly so that you are kept informed of the changes. If we make changes that are, in our sole discretion, substantive, then we will notify you by sending an email to the email address associated with your Account or by posting a message in the App. By continuing to use the App after these changes have become effective, you agree to the modified Statement.
This privacy statement was last updated on 6 December 2024.